Samuel Robinson

16 Pleasant St.		Cell: 919-247-6416
Angier, NC 27501	sam@samuelrobinson.com	Home: 919-639-4767

SUMMARY

Senior Software Engineer with excellent problem solving skills and a wide range of experience. Accomplished in both Fortune 300 company environments as well as startup environments. Experienced working with end users, and resolving issues across departmental lines. Demonstrates a proven track record for spinning up on new technologies quickly to solve complex problems. Significant accomplishments include, but are not limited to:

Software Architecture	Object Oriented Software Design
Team Leadership	Software Implementation
Mentoring	Project Planning
Customer Interaction	Communication

EXPERIENCE

Infinite Technology Inc.

ITI is a software engineering firm with specialization in call centers, telecommunications, and network management.

Software Engineer 1999 – 2002

Responsibilities included requirement analysis, architecture, design, implementation and team leadership. Also estimate effort and risks for bidding process.

• Developed custom VxWorks SMTP mail implementation handling unique customer requirements for the transfer of voice mail to and from multimedia message service center meeting customer schedule requirements.
• Lead multiple software teams producing software for Symbian based PDA/Phone device. Architected and led implementation and integration of telephony features and software upgrades. Designed and coded USB functionality for SA-1110 to run under bootstrap monitor.
• Developed initial concept, Architecture, requirements, and functional demonstration system for an innovative wireless framework product.
• Resolved customer need for demonstrator software for new product by porting a graphics and communication intensive application to Symbian Quartz OS.
• Responded to changed hardware addressing for a network status application running under Solaris that communicates with SS7 node simulators by modifying communication protocol so that existing system could be reused.
• Established successful lab for porting applications for CeBit Computer show. Integrated show devices, assisted third party developers, and provided support at CeBit. Device received innovative design award at show.

Rogue Wave Software – Stingray Division

The Stingray division of Rogue Wave Software provides source code used by windows developers.

Software Engineer 1998 -1999

Responsibilities were to implement features, design classes and architecture, also some responsibility for customer support.

• Developed features for Objective Studio products on rigorous schedule. Designed and implemented new look menu, hyperlink tool, persistence subsystem, toolbar improvements, and maintained existing code. Product won Jolt Productivity award.
• Met requirements for multiple processor support under Microsoft Windows CE by updating make file generation system shipped with product.
• On average resolved between forty and sixty usage issues for customers each week.

First Logic Inc

First Logic’s PostalSoft group produces direct mailing list management products for list maintenance, zip sorting, data integrity screening and mailing label production.

Software Engineer 1997 - 1998

My responsibilities were architecture, design, and implementation of updated product. Re-factor product for maintainability.

• Designed and implemented barcode printing, custom print and preview, page description template language for label layout, label and report page description macro language, search and replace, and User interface components.
• Created report generation subsystem to provide print and print preview capabilities for formatted ASCII reports. Subsystem adapted into multiple products.

Bell + Howell

Bell + Howell’s mail and messaging technologies group produces high speed document processing machinery for mail assembly, sorting, printing and other applications.

Research Project Engineer 1994 - 1997

Senior Technical Specialist 1990 - 1994

Designed and implemented systems to answer corporate needs. Sought out new technologies and evaluated their maturity and suitability for use. Consulting asset within the corporation for product and process improvement.

• Established problem management system. Responsible for significant (>20%) reduction in chronic deficiencies by providing feedback to engineering.
• Automated product performance measurement system. Identified and resolved serious production problems in major product introduction.
• Performed statistical analysis of product maintainability and reliability characteristics using existing corporate data (Data mining). Identified and resolved problems resulting in more than $500,000 in first 18 months. Research department created to expand this effort.

Senior Training Instructor 1984 - 1990

• Designed, implemented, and taught training programs for service technicians and other trainers.
• Designed maintenance courseware for the Postal Service national training center for the CFS-II system. This system handles all forwarded letter mail.
• Write portions of the USPS training manual for the CFS-II Mechanized Terminal (Maintenance Series Handbook MS-120 Vol. A, part 2 of 2). This manual was written to conform to USPS specifications.

Field Service Technician 1979 - 1984

• Maintain and troubleshoot a variety of products

EDUCATION

North Carolina State University Two years of study

SKILLS

Skill Name

Skill Level

Last Used

Experience

Tools/Languages:

Microsoft Visual C++	Expert	Current	5 years
Assembler	Intermediate	+4 years ago	2 years

C

Intermediate

Current

3 years

Visual Basic

Intermediate

Current

5 years

Borland C++

Intermediate

+4 years ago

2 years

STL

Intermediate

Current

2 years

ATL

Intermediate

1 year ago

1 years

COM

Intermediate

1 year ago

2 years

SQL

Intermediate

Current

5 years

Stingray Objective Studio

Expert

2 years ago

2 years

DEC DCL

Intermediate

4 years ago

7 years

UML

Intermediate

Current

3 years

MS Project

Intermediate

Current

6 years

Java

Intermediate

Current

2 years

Operating Systems:	Symbian	Intermediate	Current	2 years
	Windows	Expert	Current	10 years
	Solaris	Intermediate	1 year ago	1 year
	Linux	Intermediate	Current	2 years
	VxWorks	Intermediate	Current	1 year
	VMS	Intermediate	+4 years ago	6 years